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FAQs, quick fixes, and official info on every feature.
Can't find your question here, try our contacting our support at support@backlsh.com

General questions:

As an employer, you will be able to set up your account and download the desktop tracking app during the onboarding process when registering with Backlsh.

As an employee, after being added to an account by your employer, an invitation will pop up in your e-mail, where you will be encouraged to download the DeskTime desktop app. The download link will automatically adapt to your computer's operating system

After downloading the app, feel free to launch it.

  • Windows users - double-click on the icon in the Downloads folder;

    Once the setup is installed, you will be asked to login using the credentials received in your email

If you have any trouble with your Backlsh account or download, please contact our support team.

Apps and websites can be categorized into 3 categories -      

  • Productive
  • Unproductive
  • Neutral

Any apps and websites can be categorized anytime from this productivity ratings page

  1. Download the windows tracking app from the download page
  2. Install the exe by double clicking on the Backlsh icon
  3. Login page will open once the app is installed sucessfully
  4. Login using the credetials/google which you used to register in Backlsh

Currently we are available only on Windows but we are about to soon launch support for Mac and Linux

If you face any kind of issues during installation, do not hesitate to reach out to our support team at support@backlsh.com

Screenshots:

Screenshots are auto enabled for ease.

All the taken screenshots can be found at screenshots page.

Necessary filters can be applied to filter the screenshots according to your needs

Shifts Scheduling:

  1. Go to Attendance page
  2. Click on "Create Schedule" button
  3. Enter the shift start and end datetime
  4. Select the members from the dropdown to whom the schedule has to applied
  5. Input minimum hours, based on minimum hours members will be marked as present or absent
  6. Click on Save